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  • What countries do you offer your services to?
    We are an international business and operate worldwide. We have clients in over 30 Countries.
  • Is StaySafe suitable for small or boutique hotels?
    Yes, StaySafe is designed for hotels of all sizes, offering customized solutions to meet your unique needs, we have boutique hotels, and smaller B&Bs that have particpated in the program.
  • Is the StaySafe Certification recognized globally?
    We have certified hotels in over 70 cities globally. Achieving our accreditation places you on an international platform, elevating your hotel's safety prestige globally.
  • What standards is the StaySafe Certification based on?
    Our global standards are developed by experienced experts in their field and are also based on industry best practices in safety, security, emergency preparedness & crisis management and fire safety management.
  • How does StaySafe guarantee improved safety and security?
    Through rigorous, internationally recognized standards and continuous improvement driven by hands-on industry experience.
  • How does StaySafe handle a hotel's specific safety challenges?
    Our approach is highly customised, addressing individual hotel's needs and challenges through tailored risk management strategies.
  • Are there hidden costs associated with StaySafe Certification?
    No hidden costs. We value transparency and trust, ensuring you're fully aware and prepared for all aspects.
  • Will achieving StaySafe Certification really attract more guests?
    Yes, our StaySafe Certification is a sign of trust which significantly boosts your hotel's credibility, appealing directly to safety-conscious travellers. It is highly recommended to publicise your certification through all forms of media.
  • How long does the Audit take?
    The audit typically takes between 1 to 2 days. This is dependent on the facilities, size and location of the property.
  • What support does StaySafe offer to maintain certification standards?
    Continuous support through updates on standards and practices, ensuring your hotel remains at the forefront of safety and security.
  • Is the StaySafe Certification program really worth the cost?
    Absolutely, the ROI comes in increased guest loyalty, attraction of corporate clients, and protection of assets, reduced incidents to guests and employees!
  • Do I need to make big investments in security to get accredited?
    Our program emphasizes cost-effective solutions, focusing on pragmatic risk management without requiring excessive investment.
  • Isn't the application process for accreditation too complicated?
    The application process is streamlined, making it efficient and manageable, with our team guiding you every step of the way.
  • How quick can we see results after joining the StaySafe program?
    Hotels often begin seeing benefits such as increased bookings and guest satisfaction shortly after achieving certification.
  • Do you provide crisis training?
    Yes we offer crisis management training for hotels. We ensure the training is tailored specifically to the hotel crisis profile ensuring they are prepared for the more likely crisis events.
  • Where do you operate?
    We provide international cover for our risk consultancy services.
  • Do you offer training?
    We do offer training and we have also partnered with COGNIFY 360 so we can offer our customers a wide range of eLearning courses.
  • What consultancy services do you offer?
    In brief, we offer the following: - Security Design Engineering (new developments) - Security Threat & Vulnerability Assessments - Security Manual Development - Security Audits - Health & Safety Audits - Health & Safety Manual Development - Safety Risk Assessments - Fire Risk Assessments - Crisis Management and Crisis Plan Development - Crisis Training - ELearning
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